Job Description

Job Description and Duties

This position is located in the city of Sacramento .

This position offers a meaningful opportunity to join a committed, professional team within the Office of Civil Rights (OCR) at the Department of Rehabilitation (DOR). The role directly supports the Department’s Equal Employment Opportunity (EEO) Program and contributes to civil rights compliance and equitable workplace practices. Under the general direction of the OCR Chief, this position:

• Supports efforts to prevent discrimination, harassment, and retaliation
• Administers the Department’s complaint processes
• Conducts timely, thorough investigations
• Conducts intakes to assess jurisdiction
• Recommends appropriate action when a policy violation occurs

We encourage you to apply if you value people, take pride in serving others, demonstrate strong judgment when addressing sensitive workplace issues, and embody the qualities described below.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbents must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.

Multiple vacancies may exist.

You will find additional information about the job in the .

Working Conditions

The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.

Special Requirements

If mailing in an application, include JC#535760 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Statement of Qualifications (SOQ) Requirements:

• Maximum of 2 pages, single spaced, 12-point font

• Address all prompts below and include relevant experience, education, and training

SOQ Questions:

1. Describe your experience performing workplace investigations or complaints alleging discrimination, harassment, or retaliation.

2. Describe your knowledge of state and federal civil rights laws, regulations, and authorities, and how you have applied this knowledge in the workplace.

3. Describe your experience demonstrating strong oral and written communication skills and producing completed staff work.

4. Describe your experience enforcing workplace policies and procedures.

5. Explain how you would orient yourself to this role and build credibility with team members, management, and those you serve.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Tactful, enthusiastic, service oriented, and collaborative
• Flexible and able to navigate and resolve conflict effectively
• Committed to DOR’s core values: Quality, Integrity, Respect, Openness, Accountability
• Exercise sound judgment, tact, and discretion when handling sensitive consumer and personnel matters
• Maintain strict confidentiality and professionalism
• Ability to separate the fact-finding process from personal advocacy or actions outside the intended scope of the position ensuring objectivity, neutrality, and procedural integrity in the discrimination, harassment, or retaliation complaint process
• Build rapport with internal and external partners in support of OCR and Vocational Rehabilitation programs
• Work effectively both independently and as part of a team
• Demonstrate initiative, responsibility, and consistent follow through

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Special Requirements for instructions.

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